Anti-Spam Policy

Introduction

Pigeon Couriers is committed to maintaining a trustworthy and professional communication environment. This Anti-Spam Policy outlines our zero-tolerance stance on unsolicited or irrelevant messages. We strictly prohibit the use of our services or name for sending spam or bulk unsolicited content via email, SMS, or digital methods.

Definition of Spam

Spam includes any unwanted, irrelevant, or unsolicited communication sent to individuals without their prior consent or legitimate interest. This applies to promotional emails, bulk messages, or deceptive content. Any misuse of our domain name, services, or communication channels for sending spam is a direct violation of this policy and will be treated seriously.

Acceptable Communication Practices

Pigeon Couriers only sends messages that are service-related, including shipment confirmations, delivery updates, and customer support responses. These are initiated only after a shipment request or inquiry. We ensure that our messages are clear, relevant, and directly related to our courier services. We do not engage in mass marketing without a direct customer interaction.

Third-Party Misuse

We do not authorize any third-party to use our name, domain, or contact channels for advertising or mass messaging purposes. Unauthorized promotional use will lead to immediate suspension of partnership or legal escalation. If you receive spam claiming to be from Pigeon Couriers but suspect it is fake, please notify us immediately using the contact details below.

Prevention Measures

Pigeon Couriers uses protective email protocols and internal checks to ensure our communications remain secure, intentional, and relevant. Our team is trained to follow anti-spam guidelines in all customer interactions. We monitor outgoing messages regularly to prevent any form of unsolicited communication under our brand name or domain.

Reporting Spam

If you believe you have received a spam message falsely associated with Pigeon Couriers, we encourage you to report it. Include the message content, sender details, and any attachments (if safe). Your report helps us take appropriate action and strengthen our anti-spam measures across all platforms.

Policy Enforcement

Violation of this Anti-Spam Policy will result in investigation and potential legal action. This includes blacklisting IP addresses, terminating business access, or informing cybercrime authorities in severe cases. We reserve the right to update this policy as needed to stay aligned with communication laws and technological standards.

Contact Us

If you have questions about this Anti-Spam Policy or need to report suspicious activity, contact us at:

Email: info@pigeoncouriers.com

Phone no: +91 8807205658

Location: GF Classic Towers, Trichy Rd, Highways Colony, Coimbatore, Tamil Nadu 641018

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