Home | Privacy Policy
At Pigeon Couriers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data during your interaction with our services. By using our website or booking courier services through Pigeon Couriers, you agree to the collection and use of information in accordance with this policy.
We may collect personal information such as your name, contact number, pickup and delivery addresses, and shipment-related details. This information is essential for processing orders and ensuring timely deliveries. In addition, we may log technical information such as IP address, browser type, and device identifiers for analytics and service improvements.
Your information is used solely to fulfill courier services, communicate with you about deliveries, and improve our logistics operations. We do not sell or rent your personal data to third parties. Data may also be used internally to resolve disputes, prevent fraud, or troubleshoot service issues that impact delivery performance.
Pigeon Couriers may share your information with trusted delivery partners or vendors strictly for service execution. All such partners are bound by confidentiality agreements. We do not authorize these third parties to use your information for any purposes other than completing assigned courier tasks.
We retain your personal and shipment data only for as long as necessary to provide our services and comply with legal obligations. After that, it is securely deleted from our systems. You may request data removal in writing, subject to verification and exceptions where law or internal policy requires retention.
Pigeon Couriers implements appropriate technical and administrative safeguards to protect your data from unauthorized access, misuse, or disclosure. Our systems are monitored regularly, and data is stored in secure servers with restricted access to maintain confidentiality.
You have the right to access, update, or request deletion of your personal information stored with us. For security reasons, we may require verification before acting on such requests. We are committed to honoring data rights in compliance with Indian data protection laws and best practices.
If you have any questions about this Privacy Policy or how we manage your data, you may contact us at:
Email: info@pigeoncouriers.com
Phone no: +91 8807205658
Location: GF Classic Towers, Trichy Rd, Highways Colony, Coimbatore, Tamil Nadu 641018